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OMNICHANNEL COMMERCE SOC 2 Type II Runs in your own tenancy

Put every product in front of the right market, and convert it there

Bridge storefronts, marketplaces and the ERP behind them; generate localised campaign material and move stock before it strands.

Browse the agent hub
4
agents in this vertical
1
workflow templates
1
documented solutions
Worked examples

Look at the last 90 days of paid acquisition across North America and Europe. Find what is driving the drop in return on ad spend, and tell me what to do about it.


						

						

These are exchanges the team published, replayed here. Nothing on this page calls a language model, and nothing claims to.

500+ enterprises running Nexus in production across six verticals
99.99% contracted availability measured monthly, credited if missed
380M agent interactions per month rolling twelve-month average
320% median first-year return customer-reported, unaudited
Deeper workspaces

Four rooms behind the overview

A prompt library, a node-by-node board, a financial model you can argue with, and the API as it is actually documented.

Agent hub

Specialists, not one general assistant

Each agent below is configured for Cross-border commerce and retail work, and carries its own measured throughput, accuracy and latency.

All agents
Data intelligence TOP EFFICIENCY

DataPulse

Autonomous business data analyst

Connects to the warehouse, turns a question in plain language into SQL, runs the attribution, and returns a chart with the reasoning attached.

Data science NL2SQL Business intelligence
240 tokens/s Throughput
99.6% Accuracy
420ms Latency
Customer operations 98% CSAT

OmniCare

Omnichannel support copilot

Answers in 52 languages across every channel you run, reads the actual returns policy rather than guessing at it, and hands over to a person the moment it should.

Support Multilingual RAG
310 tokens/s Throughput
99.2% Accuracy
280ms Latency
Data intelligence MARGIN AWARE

ShelfSense

Assortment and pricing agent

Watches competitor pricing and your own stock age, and moves prices within the floor you set — never through it.

Pricing Assortment Marketplace
260 tokens/s Throughput
98.8% Accuracy
510ms Latency
Creative and multimodal BRAND SAFE

Atelier

Localised campaign studio

Writes and lays out campaign material per market, against your own tone rules, and flags the claims that need legal sign-off before anything ships.

Content Localisation Campaigns
190 tokens/s Throughput
97.9% Accuracy
1.2s Latency
Automation

Work that runs without anyone watching it

Every template is a chain of nodes with a trigger at one end and something the business actually needed at the other.

All workflows
Commerce and supply chain

Competitive repricing within margin floors

220 hours saved / month
72% cost reduction
6.5s average run

Hourly, the market is read, elasticity re-estimated per SKU per market, and prices moved inside the floors you set — with every change logged.

01
Trigger
Market read Competitor price and availability across tracked SKUs.
02
Agent action
Elasticity model Re-estimated per SKU per market from recent conversion.
03
Logic router
Floor check Hard stop below the margin floor or the advertised minimum.
04
Database write
Storefront sync Applies and logs every change with its reason.
Industry solution

What the deployment actually changes

Sell in every market without a team in every market

Localised material, pricing that respects your floors, and support that reads your actual policy.

4.2× Markets served per merchandiser against the prior year
+3.1pt Gross margin, like for like after repricing
0.8s First-response time on support median, all channels
79% Ageing stock cleared within floor of units over 120 days

Where the time goes today

Problem

Listings are translated rather than localised, and they read like it.

After

Each market gets copy written for it, from the same brief and the same tone rules.

Problem

Repricing is manual, so it happens weekly and the market moves hourly.

After

Hourly repricing inside hard floors, with every change logged and reversible.

Problem

Support answers from memory, and the memory is out of date.

After

Answers come from the current policy document, with the clause cited.

What ships

Localisation, not translation

Market-specific emphasis and claims, generated from one brief and checked against local advertising rules.

Floors as hard constraints

Margin and advertised-minimum floors are enforced in the engine, not left to the model to remember.

Policy-grounded support

Every answer cites the clause it came from, so a disputed reply can be checked in seconds.

We opened three markets with the merchandising team we already had. The pricing floors were the part that let us say yes.
Amara Osei Commercial Director · Norvik Outfitters
Three new markets, same headcount
The business case

What the hours are worth

A worked example, not a promise. Change the inputs on the full model and the arithmetic changes with them.

Open the model
14,720

repetitive hours a year across 40 people at 8 hours each per week

9,126

hours automated at a 62% automation rate

$365,056

labour value released a year, at $40 an hour fully loaded

Forty-six working weeks a year, before licence cost. Released hours are hours people spend on something else — whether that becomes cash depends on what you redeploy them to, and this figure does not assume you will.

For engineers

Everything the interface does, the API does

One REST surface, documented request and response for each route, and a token you can revoke.

Open the sandbox
Request

				
Response
{
  "data": [
    {
      "id": "agt_8fk2",
      "name": "DataPulse",
      "model": "nexus-dense-70b",
      "status": "ready",
      "quota": { "used": 4120311, "limit": 120000000 }
    }
  ],
  "has_more": false
}
Commercial

Priced on what you run, not on seats

Every tier states its own ceilings. Where a limit is not listed, there is not one.

Starter

For a team automating its first few processes.

$299 / month

Billed monthly, cancel at any time

Agents
5
Tokens
10M / month
Concurrency
20 concurrent
Support
Next business day
  • Up to 5 agents
  • Shared agent hub
  • Workflow builder with review
  • Email support
  • Data retained in your chosen region

Enterprise

For an organisation with regulators, auditors and a security review.

$4,900 / month

Billed monthly, cancel at any time

Agents
Unlimited
Tokens
Contracted
Concurrency
Contracted
Support
1 hour, around the clock
  • Unlimited agents
  • Deploy in your own cloud account
  • Audit export and configurable retention, down to zero
  • Custom model routing, including your own weights
  • 24/7 support with a 1-hour response commitment

Sovereign

AIR-GAPPED

For deployments that cannot touch a public network at all.

On application

Scoped to your deployment

Agents
Unlimited
Tokens
Your hardware
Concurrency
Your hardware
Support
Per engagement
  • Runs on your own hardware
  • No outbound network requirement
  • Model weights supplied and updated on media
  • On-site commissioning
  • Scoped per engagement

Starter

For a team automating its first few processes.

$239 / month

20% below the monthly rate of $299

Agents
5
Tokens
10M / month
Concurrency
20 concurrent
Support
Next business day
  • Up to 5 agents
  • Shared agent hub
  • Workflow builder with review
  • Email support
  • Data retained in your chosen region

Enterprise

For an organisation with regulators, auditors and a security review.

$3,920 / month

20% below the monthly rate of $4,900

Agents
Unlimited
Tokens
Contracted
Concurrency
Contracted
Support
1 hour, around the clock
  • Unlimited agents
  • Deploy in your own cloud account
  • Audit export and configurable retention, down to zero
  • Custom model routing, including your own weights
  • 24/7 support with a 1-hour response commitment

Sovereign

AIR-GAPPED

For deployments that cannot touch a public network at all.

On application

Scoped to your deployment

Agents
Unlimited
Tokens
Your hardware
Concurrency
Your hardware
Support
Per engagement
  • Runs on your own hardware
  • No outbound network requirement
  • Model weights supplied and updated on media
  • On-site commissioning
  • Scoped per engagement
In production

What changed, in their words

Hard margin floors were the condition for letting anything touch our prices. That they are enforced in the engine, not in a prompt, is why we signed.

Three markets opened, same headcount

Amara Osei Commercial Director · Norvik Outfitters

Verified customer, 18 months on the Professional plan.

Next step

See it running against your own data

Forty-five minutes with an engineer who has deployed this in Cross-border commerce and retail. No slides unless you ask for them.